Terms of Service

Last updated: 24 August 2026

1. About these terms

This store is operated by Château Noir ([LEGAL ENTITY NAME], [BUSINESS ADDRESS]). Throughout the site the terms we, us and our refer to Château Noir. By visiting our store or placing an order you agree to these terms.

2. Using the store

You must be at least the age of majority in your province, state or country to buy from us, or have the consent of a parent or guardian. You agree not to use the store for any unlawful purpose, not to attempt to gain unauthorised access to it, and not to transmit malicious code.

3. Products and pricing

All prices are shown in Canadian dollars unless stated otherwise, and are subject to change without notice. We do our best to display colours and finishes accurately, but the exact appearance on your screen may vary from the piece itself. Products are subject to availability and we may limit quantities.

Some product images are created photographically or digitally to show a piece in a realistic setting. They are illustrative of the product and its use; the specifications listed on the product page are the authority on what you receive.

4. Orders

Your order is an offer to buy. We may accept or decline any order, and we may cancel an order where a product is unavailable, where a price or description was published in error, or where we suspect fraud. If we cancel an order you have paid for, we refund you in full.

5. Payment

Payment is taken at checkout through our payment processors. You confirm that you are authorised to use the payment method supplied and that the details you give are accurate.

6. Shipping, returns and warranty

Delivery is covered by our Shipping Policy. Returns and warranty cover are set out in our Return and Refund Policy. Both form part of these terms.

7. Product use and safety

Our products are lighting and decor for ordinary domestic and commercial use. Follow the instructions supplied with each piece. Only products described as rated for outdoor use should be installed outdoors. Fixed fittings such as ceiling and wall lights should be installed by a qualified electrician where local rules require it.

8. Intellectual property

All content on this store, including text, images, logos and page design, belongs to Château Noir or its licensors and may not be copied or reused without written permission.

9. Reviews and submissions

If you send us a review, photo, comment or suggestion, you grant us permission to publish and use it in connection with our business. We may edit or remove submissions. You agree that anything you send is your own and does not infringe anyone else's rights.

10. Third party links

The store may link to third party sites and services that we do not control. We are not responsible for their content, products or policies.

11. Disclaimer and limitation of liability

The store and its products are supplied as is, except where the law gives you rights that cannot be excluded. To the extent permitted by law, Château Noir is not liable for indirect, incidental or consequential loss arising from your use of the store or its products, and our total liability is limited to the amount you paid for the order concerned. Nothing in these terms limits any consumer rights you have under applicable law.

12. Indemnity

You agree to indemnify Château Noir against claims arising from your breach of these terms or your misuse of the store.

13. Governing law

These terms are governed by the laws of the Province of [PROVINCE] and the federal laws of Canada that apply there, and any dispute will be handled by the courts of that province.

14. Changes

We may update these terms at any time. The version posted on this page at the moment you place an order is the version that applies to that order.

15. Contact

Questions about these terms can be sent to chateau.noir.home@gmail.com.