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1 Year Extended Warranty

1 Year Extended Warranty

Regular price $50.99 CAD
Regular price Sale price $50.99 CAD
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  • Popular Amongst 5-Star Hotels Like The Hyatt, Hilton, and Ritz-Carlton
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Quantity
Adds twelve months of coverage
Covers the parts that matter
Transfers with the piece as a gift

This one year extended warranty adds a further twelve months of coverage to the lighting and decor you buy from Chateau Noir, beginning when the standard warranty period ends. It is designed for the parts that do the work over time: the rechargeable cell, the LED module, the touch sensor, the charging port and the internal wiring that keeps a cordless lamp running night after night.

If a covered component fails in normal household use during the extended term, we repair or replace the item at no cost to you. There is no claim form to chase and no depreciation applied to the value of the piece. Simply contact support with your order number and a short description of the fault, and a replacement or repair is arranged directly through the original order.

Coverage applies to manufacturing and component defects rather than accidental damage, cosmetic wear, loss, or damage caused by unapproved chargers and third-party parts. Add it to the order for any piece you intend to keep in daily service, especially a cordless lamp that is charged and discharged constantly or a hard-working fixture in a busy hallway or entrance. One warranty covers one product on the same order, and the cover transfers with the item if you pass it on as a gift.

  • Term: 12 months, starting when the standard warranty ends
  • Covers: battery, LED module, touch controls, charging port, wiring
  • Remedy: repair or replacement at no additional cost
  • Claims: contact support with your original order number
  • Excludes: accidental damage, cosmetic wear, loss, misuse
  • Scope: covers one product per warranty purchased

Shipping

Shipping is free on every order, worldwide, with no minimum spend. Orders are packed within a few business days and tracking is emailed the moment your parcel leaves us.

Delivery windows by region are listed on our Shipping Policy page, and you can follow a parcel from our order tracking page.

Returns & Warranty

You have 30 days from delivery to return an unused piece in its original packaging. Every piece also carries a 30 day warranty against manufacturing defects, covering the LED module, driver, battery and touch controls.

If something arrives damaged, send us a photo within 7 days and we will replace it or refund you, and we cover the return cost. Full terms are on our Returns and Refunds page.

Contact Us

Questions about this piece, an order on its way, or a project you are specifying for? Send them through our contact page and someone from the Château Noir team will come back to you.

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1 Year Extended Warranty lifestyle 1

Twelve More Months Of Cover

Coverage picks up the moment the standard warranty ends, so the piece stays protected into its second year with no gap in between.

1 Year Extended Warranty lifestyle 2

Built For The Working Parts

Batteries, drivers, LED modules and touch controls are the parts that decide how long a light lasts. Those are exactly what this covers.

1 Year Extended Warranty lifestyle 3

Peace Of Mind, Priced Once

One payment at checkout, no renewals and nothing to remember. Add it now and it is attached to the piece from the day it arrives.

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Frequently Asked Questions

When does the extra year begin?

It begins the day the standard warranty period ends, so the two run back to back and there is never a window where the piece is uncovered.

What parts are covered?

The working components: the rechargeable battery, the LED module, the driver and the touch or dimming controls. These are the parts that determine the real life of a light.

Does it cover more than one item?

Each warranty covers one piece. If you are buying several, add one for each item you want protected into the second year.

Can I add it after I order?

It is easiest to add at checkout so it is registered against the order automatically. Adding it later means matching it to the original order by hand.

Does it transfer if I give the piece away?

Yes. The cover follows the piece rather than the buyer, which makes it worth adding when a Chateau Noir light is going out as a gift.